PRIVACY POLICY

Online shopping is between us.

In the interest of transparency, you will find below our privacy policy. It explains in detail the protection of your personal data.

Because it is important to us to offer you a confidential and secure online shopping experience, please browse the GROUPE MORITER website and familiarize yourself with our privacy policy (hereinafter referred to as the "Policy").

By exploring our website or using our platforms or services, you acknowledge that you have read and understood this Policy, and you agree that your information and personal data will be managed in accordance with it, if applicable.

The GROUPE MORTIER team

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Our Privacy Policy includes the following:

Purpose of the Privacy Policy

Methods of obtaining consent

Personal information collected

Purposes of data processing

Purposes of data collection

Treatment methods used

Terms and conditions for accessing and managing your personal information

Sharing and reasons for sharing personal information with third parties

Conservation and personal information

Cookies and profiling technologies

Entry into force

Other information

PURPOSE OF THE PRIVACY POLICY

This Privacy Policy aims to inform our users about how we collect, use and protect their personal information.

To ensure this protection, GROUPE MORTIER ensures that it asks for a person's consent before collecting, processing and disclosing information that could identify them.

The purposes and methods by which GROUPE MORTIER, or anyone acting on its behalf, will manage their personal data are explained in this Policy. It is written in simple terms to ensure full understanding and informed consent from users.

METHODS OF OBTAINING CONSENT

We ensure that we obtain consent before collecting personal information from anyone. This consent may be explicit or implied and may be given either by the individual himself or by an authorized representative.

We ask for express consent, whether orally, electronically or in writing. However, implied consent can be inferred from an individual's actions or inactions. For example, providing a name and phone number to obtain a response is considered implied consent to the collection of that information. When determining what type of consent is required, we assess the nature of the personal information, the purpose for which it is collected, and the expectations of an individual in a similar situation.

If we intend to use personal information for another purpose, we will specify the new purpose and consent will be sought again.

In some situations, such as in the event of a government request, it may not be possible to obtain the individual's consent to process their personal information. We will never share this information outside the terms of this Policy unless we are required or permitted to do so by law.

PERSONAL INFORMATION COLLECTED

GROUPE MORTIER may collect personal information in various ways, but always in compliance with the law and only for the clearly stated purposes, as stipulated in this Policy, or when the law permits or requires it.

The personal information we collect, as well as its level of sensitivity, may differ depending on the nature of your interactions with GROUPE MORTIER. It is therefore essential for us to clarify to you what information we use.

We ensure the protection of all personal information collected. We pay special attention to data such as:

  • Name and contact information: First name, last name, email, postal address, telephone number and other similar information to communicate with you.
  • Credentials: Passwords, secret questions/answers, and other similar information to secure access to your account.
  • Demographic Data: Information such as your age, gender, country and preferred language.
  • Subscriptions: Information regarding your subscriptions to our communications.
  • Browsing: Data related to your use of our websites and tools. This includes data that you provide or that is generated by your interactions and the history of your communications with our team.
  • Support: Information provided when requesting support.
  • Preferences: Information about your tastes and interests, inferred or directly provided.
  • Entries: Textual or handwritten data and associated information.
  • Other data: Additional information collected during your browsing.

PURPOSES OF DATA PROCESSING

We and our partners use technologies that collect non-critical information from your device to improve our offers and present advertising and content tailored to your preferences. You have the choice to accept or refuse some of these purposes.

  • Essential and security: We use technologies and cookies (“cookies”) that are essential to ensure the optimal functioning and security of our online services. They cannot be deactivated. They help us and our partners to secure your connection by recording your identification information, to adapt your interface (for example, the choice of language), to reduce the sending of fraudulent forms and to remember your preferences regarding the use of technologies that collect your information.
  • Experience analysis and optimization: The data collected by these technologies plays a crucial role in constantly enriching your browsing experience. They help us and our partners to understand how you interact with our online services (for example, where you come from and your browsing path) and to evaluate and analyze the traffic on our platforms by generating statistics and data on traffic (such as pages viewed). You have the possibility, at any time, to revoke your consent to the use of these technologies.
  • Marketing and advertising: This collected data helps us and our partners to remember the links you click on and the pages you visit on our online platforms. This allows us to better understand your preferences and suggest offers and services tailored to your expectations. They also facilitate the creation of target groups, i.e. groups of users sharing similar interests, to personalize our advertising campaigns and more effectively evaluate their impact. You have the option, at any time, to revoke your consent to the use of these technologies.

PURPOSES OF DATA COLLECTION

The data we collect is in accordance with the purposes and objectives set out in our Privacy Policy.

Here are the reasons why your personal information is collected:

  • To provide a service: We collect and process information necessary to fulfill our commitments and comply with our contractual agreements.
  • To optimize and enhance our products and services: Information obtained during your use of our services may be used to evaluate and improve our offerings.
  • To provide personalized products and services: Collecting and studying information from your interactions with our services guides us in developing tailored products and services, aimed at fully satisfying your cultural and entertainment needs, including considering specific adjustments for customers who need them.
  • To ensure the privacy of our customers: The information collected helps us confirm the identity and maintain the privacy of those who interact with us, whether by telephone, electronically or otherwise.
  • To meet legal requirements: We collect data in order to comply with obligations arising from laws, regulations or international agreements.

TREATMENT METHODS USED

GROUPE MORTIER attaches great importance to the protection of your personal information and undertakes to process it in accordance with industry standards and norms, only for the purposes for which it was collected, as stipulated in this Policy or any other specific notice. However, given the security risks associated with transmission over the Internet, total protection of this data is not guaranteed. Therefore, any information you transmit to us is sent at your own risk.

TERMS AND CONDITIONS FOR ACCESSING AND MANAGING YOUR PERSONAL INFORMATION

GROUPE MORTIER ensures that the personal information it holds is as accurate, up-to-date and complete as necessary for the purposes for which it is intended.

You have the right to request access to your personal information to verify it and to request rectification if it is found to be inaccurate. If you believe that your data is inaccurate or if you wish to consult your information, you can send a request using the contact details mentioned at the end of this Policy.

We will endeavour, where possible, to provide you with prompt access to your data. However, for security reasons we may need to confirm your identity.

There may also be situations where we are unable to provide you with access to your information, for example if doing so would involve disclosing the personal data of another person who has not given consent, or if there are legal constraints preventing such disclosure. If this is the case, we will inform you of the reasons why access is being denied.

If your request concerns data present on third-party websites or platforms, we invite you to contact these entities directly.

SHARING AND REASONS FOR SHARING PERSONAL INFORMATION WITH THIRD PARTIES

GROUPE MORTIER does not disclose your personal information to companies, organizations or individuals outside GROUPE MORTIER, except to our approved suppliers and partners who require access to this information for the purposes mentioned in this Policy, in compliance with its provisions, as well as in the following situations:

  • With your consent.
  • For storage on servers, in which case your information may be routed through other jurisdictions. We only use reputable companies with robust privacy policies.
  • For external processing purposes: We entrust your information to trusted companies or individuals to process it on our behalf, under our instructions, in accordance with this Privacy Policy, ensuring data protection at least as rigorous as ours and complying with all other appropriate security and confidentiality measures.
  • For legal reasons: We share your information outside of our company if necessary to comply with applicable laws and regulations or if ordered by a court.

GROUPE MORTIER formally undertakes not to sell or rent your personal information to third parties.

RETENTION OF PERSONAL INFORMATION

GROUPE MORTIER retains the information collected for varying periods of time, depending on its type and relevance to our product and service offerings. Throughout this retention period, GROUPE MORTIER implements physical and technical measures to ensure the security and accuracy of personal information.

Personal information may be stored outside of the user's country of residence, particularly if a third-party provider or other entity to whom we transfer information in accordance with this Policy is based abroad. In these situations, personal information may be subject to the laws of the country or territory where it is stored, and local authorities may have access to it.

After the end of the retention period, personal information is deleted.

COOKIES AND PROFILING TECHNOLOGIES

With your consent, GROUPE MORTIER may use cookies, web beacons, pixels, log files or other technologies to collect certain personal information about visitors to our websites, as well as the recipients of our newsletters, invitations and other communications. Cookies are data sent by the server to the browser when visiting a site, allowing the current session to be uniquely identified. This information may include details such as your IP address, browser type and version, the pages of our site that you visit, the date and time of your visit, the duration of your session and other statistics.

Please note that our website may contain links to third-party sites. Our Privacy Policy no longer applies once you leave our site. GROUPE MORTIER is not responsible for the collection or processing of personal information by these third parties or via these external sites.

ENTRY INTO FORCE

This Policy applies from September 22, 2023

Updated: September 1, 2023

CONTACT US